Tired of "Press 1 for English, Press 2 for billing"? CallBridge listens to the menu and presses the right digits automatically. You can also press numbers manually from your dial pad while the AI is on the call.
American customer service phone trees are notorious — sometimes 5+ levels deep before you reach a human. Most AI calling tools can talk but can't actually press buttons, which means they get stuck on the very first menu.
CallBridge sends real DTMF tones (the same tones your phone keypad makes) directly into the call. The AI listens to menu options, decides which one matches your task, and presses the digit. If a menu confuses the AI, you can take over with the on-screen dial pad — every digit you press goes through immediately.
This is what makes CallBridge actually useful for calls to airlines, banks, insurance companies, the IRS, and DMV — places where you'd otherwise spend 10+ minutes just navigating menus before talking to anyone.
E.g., 'Speak to a billing agent at Comcast about my account'
When the IVR plays, AI presses the right numbers based on your goal
On-screen dial pad lets you press any digit during the live call
Task description
“Call my insurance company at the number provided and navigate the phone menu to speak with a billing representative. My policy number is XYZ-12345. Ask why my premium increased this month.”
It actually presses them. CallBridge sends real DTMF tones into the call — the same audio signals your physical phone keypad sends. Most AI agents only say 'one' or 'two' which doesn't trigger menu navigation.
Open the live call view and use the on-screen dial pad to press any digit yourself. It transmits instantly. You can also send a text instruction like 'press 0 to reach a human'.
Yes. Include your account number in your task description, and the AI will key it in when prompted, then press # to confirm.
Yes — these are exactly the cases CallBridge is designed for. Long phone menus and hold queues that humans hate but AI handles patiently.
$14.99/month for 30 calls or $99.99/year ($8.33/month) with a 3-day free trial. There's no per-minute fee.